Politica de reembolso
Returns
We accept returns within 14 days of delivery. Boots must be unworn, undamaged and in their original packaging. This applies to older pairs too.
How to return
Email with your order number and we'll send you the next steps. Return postage is paid by the customer. We recommend a tracked service.
Refunds
Refunds are processed as soon as the return arrives with us and has been checked.
Items we can't accept back
- Worn or used boots
- Personalised (ID), converted (SG) or Custom Blackout pairs, unless faulty
Durability of older pairs
Boots over 5 years old can show natural ageing. See our Durability Assurance: bootsplug.com/pages/durability
Questions? Email .